Terms and Conditions



As a condition of acceptance each participant understands and has agreed to all of the following information and the following release of liability:

I/We have carefully read the schedule of activities, requirements, the “Terms & Conditions” provided by the brochure and website, and I/we are aware that the tour involves the risk of personal injury, death or loss (damage) to property. In consideration of the benefits derived by the trip, I/we voluntarily recognize and accept all risks thereof. I/we understand and agree on behalf of myself, my dependents, heirs, executors, and assigns, to release and hold harmless Caravanserai (Caravanserai Tours and Travel) and any of its officers, employees, guides, leaders, agents, or representatives, from any and all claims, including but not limited to liability for delays, monetary damages, illness, injuries, death, or for the loss of or damage to property resulting directly or indirectly from any occurrences or conditions. I/we agree to abide by the conditions set forth under the “Terms & Conditions” and other sections as stated herein or elsewhere published. I/we affirm that I/we are covered by medical insurance, which is valid overseas (not applicable for Domestic tours). I/we affirm that I/we have not relied on any additional oral or written representation of Caravanserai or their suppliers for executing this release. I/we further acknowledge receipt of this release and I/we understand and accept its terms and conditions. Any questions I/we had concerning this release have been answered to my full satisfaction.

Caravanserai organizes, promotes, and sells travel programs and travel services that it purchases from other suppliers. The suppliers are independent contractors and are not agents or employees of Caravanserai. They supply services that include, but are not limited to, transportation, accommodations, meals, and excursions using local guides. While we endeavor to make travel arrangements with reputable suppliers, Caravanserai is not responsible for the willful or negligent acts and/or omissions of such suppliers, their employees, agents, servants, or representatives, including, without limitation, their failure or inadequate delivery of services.

All travel and arrangements are subject to the terms and conditions specified by the suppliers, air carriers and/or applicable governing laws. Caravanserai and the suppliers providing transportation or any service can accept no responsibility for losses or additional expenses due to but not limited to delay, inconvenience, changes to or cancellation of itinerary, sickness, weather, strike, war, quarantine, terrorism, defects in vehicles, breakdown in equipment, animals including transportation by animals, hiking, and any act, omission, negligence or other causes beyond their control. All such losses or expenses will be borne by the passenger, as tour rates provide for arrangements only for the time stated. Caravanserai is not responsible for expenses incurred by trip members in preparing for the trip (i.e.: air tickets, visa/passport fees, equipment, medical expenses, individual transfers, etc.).

Assumption of Risk: I am voluntarily participating in the trip with knowledge that it involves some inherent risks and danger including, but not limited to, forces of nature, terrorism, civil unrest, strikes, wild animals (including animals used for transportation), all activities including hiking over rough terrain,theft, cancellation or changes in itinerary, negligent action of others or their agencies, or means of conveyance or accommodation which may not be operated nor maintained to standards common in your home country. This includes health related issues, and I am aware that medical services or facilities may not be readily available or accessible during all or part of my trip. This includes emergency medical care, presence of physicians, and adequate medication. On expeditions of this type it is not possible to accommodate persons with severe health problems or physical disabilities. It is the passenger’s responsibility to judge the appropriateness of the travel activities to their own physical capabilities. By forwarding the deposit, the passenger certifies they agree with these terms and conditions and that they do not have any mental, physical or other condition or disability that would create hazard for them or other passengers. Caravanserai and its suppliers take no responsibility for special arrangements or problems incurred by passengers unable to participate in the planned activities. The right is reserved to decline any person as a member of the tour, or to require any participant to withdraw from the tour at any time.

Insurance: You must have medical insurance, for those attending international tours it must be valid overseas. We strongly recommend that you obtain travel insurance, including coverage for trip cancellation, loss and theft of baggage, and emergency evacuation. Caravanserai cannot be responsible for these expenses. You will be sent insurance information upon enrollment. Insurance payments are non-refundable.

Changes In Services

Rates: Rates are based on tariffs, Canada exchange rates and supplier fees in effect at the time of printing. We reserve the right to alter our prices. Please note that if Caravanserai cancels a trip extension, you are subject to the cancellation penalty for the main trip should you subsequently decide to cancel your main trip. Individual transfers for those traveling independently are not included in the land cost unless otherwise stated. If the group falls below the minimum paying passenger requirement, the expedition is subject to cancellation or re-pricing.

Itinerary: Caravanserai reserves the right to cancel or make changes in the published itinerary whenever, in its judgment, conditions warrant, without consulting the participants. Participants have no right to any refund or other considerations in the event of these itinerary changes. Caravanserai reserves the right to cancel any tour before departure, in which case a full refund of all amounts paid to Caravanserai will be made.


Any controversy or claim arising out of or relating to this Agreement or the performance hereunder, including without limitation any claim related to bodily injury, property damage or death, shall be settled by binding arbitration in Halifax, Nova Scotia, Canada, in accordance with the rules of the Canada and Nova Scotia arbitration law. This agreement to arbitrate does not waive or modify the liability relates contained in the foregoing paragraph.

The above Terms & Conditions also apply in full to the suppliers, leaders, and staff of your tour and their


Caravanserai Tours and Travel

800 – 1701 Hollis Street, Halifax, NS, Canada, B3J 3M8

Toll-free line: 1-855-561-4535 (from Canada and USA)

Nova Scotia Business Registration#3277098


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